Privacy Policy

The data controller is Proxima SRL, Italy. For privacy requests you may contact privacy@pharmapricetracker.com.

This policy applies to the public website, demo requests, account registration, and use of the authenticated application.

We may process identification and contact data (name, business email, company name, phone number if provided), account and authentication data, usage logs, technical identifiers, billing data, and communications exchanged with our team.

When using the dashboard, we also process business configuration data and product/market datasets connected to the customer's subscription.

We process data to provide and secure the service, manage accounts and organizations, respond to demo or support requests, issue invoices, improve the platform, and comply with legal obligations.

The main legal bases are performance of a contract or pre-contractual measures, legitimate interest in operating and improving a B2B service, and consent where required (for example, non-essential cookies or optional marketing communications).

If you book a demo or contact us through Calendly or other channels indicated on the site, relevant data are processed to organize the meeting and follow up on your request.

You may object at any time to processing based on legitimate interest, where applicable.

Registration and sign-in data are processed to authenticate users, associate them with organizations, and deliver subscribed features.

Access logs and security events may be retained for fraud prevention, troubleshooting, and service continuity.

Data may be processed by infrastructure, hosting, email, authentication, analytics, and payment providers acting as processors under appropriate contractual safeguards.

If data are transferred outside the European Economic Area, we implement suitable safeguards such as Standard Contractual Clauses or equivalent mechanisms required by applicable law.

We retain personal data for as long as necessary to fulfill the purposes described above and to meet legal, accounting, or dispute-resolution requirements.

When data are no longer needed, they are deleted or anonymized according to internal retention schedules.

We adopt technical and organizational measures appropriate to the nature of the data processed, including access controls, encrypted transport, and segregation of production environments where applicable.

No online service can guarantee absolute security; users should protect credentials and notify us promptly of suspected unauthorized access.

Under applicable data protection law, including the GDPR where relevant, you may request access, rectification, erasure, restriction, portability, or objection, and lodge a complaint with a supervisory authority.

Requests can be sent to privacy@pharmapricetracker.com. We may need to verify your identity before responding.

The website and application use cookies and similar technologies as described in the Cookie Policy.

You can manage non-essential cookies through the methods indicated in that document.

We may update this Privacy Policy to reflect legal, technical, or organizational changes. The date at the top indicates the latest revision.